Question 1

Can I rent in Portugal without a fiador?

Accepted Answer

Often, yes — but you need to give the owner a reason to say yes. A fiador is a Portuguese guarantor who signs the lease alongside you, and most newcomers can't find one. Owners ask for it because Portugal has no credit-scoring system, so they have no other way to judge risk. Verified income and a record of on-time payments answers the same worry directly, which is exactly what a Casaporte profile shows.

Question 2

What documents do I need to rent a flat in Portugal?

Accepted Answer

Typically valid ID or passport, your NIF (Portuguese tax number), and proof of income — usually your last three payslips, your most recent IRS statement, or bank statements. Self-employed renters are often asked for recibos verdes. Some owners also request an employment contract or a fiador. Casaporte turns those into one verified profile you build once and reuse everywhere.

Question 3

I've just moved to Portugal and have no local history. Does this work for me?

Accepted Answer

That's exactly who we built it for. Your bank statement proves real income and real housing payments regardless of how long you've been here, and it works with foreign banks too. No Portuguese credit history is needed — no such system exists here anyway.

Question 4

What is a buyer profile?

Accepted Answer

A verified file showing your identity and a band of available funds — for example "verified funds: €200k–250k". It proves you're a serious buyer without revealing your balance. It is not AML or KYC compliance; agencies remain responsible for their own obligations.

Question 5

Do you check where my money came from?

Accepted Answer

No. We confirm that funds are present across the statement period and nothing more. We never ask about the origin of your money and we don't run compliance screening.

Question 6

What exactly does an agency see?

Accepted Answer

Verified identity, an affordability or funds band, your payment history, references and document completeness. Your exact salary, balance and transactions stay private unless you switch them on. No photo of you is ever shown. Every view is logged and you can revoke access at any time.

Question 7

I own a home in another country — is that useful?

Accepted Answer

Very. Mortgage payments count the same as rent. If your statements show years of on-time mortgage payments, that becomes verified housing history — a stronger record than most renters can show.

Question 8

Is my bank statement safe?

Accepted Answer

We read it once, extract the facts, and delete the file. We never store your document or transaction history, and we're hosted in the EU under GDPR. You'll see the deletion happen on screen.

Question 9

Does Casaporte decide who gets the property?

Accepted Answer

Never. We don't score, rank or recommend people, and we never show your photo. We verify facts; the agency or owner decides. This is a hard design rule, not a setting.

Question 10

How much does it cost?

Accepted Answer

Nothing for renters and buyers — building and sharing your profile is free, and receiving a verified profile is always free. Landlords get their first letting free (up to 5 applicants), then €29 per letting for unlimited applicants. Agencies start free with one active listing, then €49–€599/month by how many listings you're filling.

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